Health & Human Services

Aura’s actionable tools can be used in a variety of ways, from unreported incident detection and triage to ongoing quality and outcome measurement, all architected specifically for health & human services agenices.

Users can discover insight from a 360-degree window into the populations they serve, from managerial oversight and risk mitigation to granular-level detail on individuals, providers and programs. Users also have instant access to interactive reports on everything in the data. 

The software includes advancements in workflows, alerts and data analytics that provide instant answers and proactive detection. With a few mouse clicks, users can find exactly what they’re looking for, exposing root cause, and informing best-care decisions, actions, and outcomes.

Critical Incident Management & Detection

Aura detects unreported critical incidents that no one would have otherwise known about. Incident reports are automatically matched to information contained in claims and other data. Aura provides unprecedented contextual information around all incidents.

Abuse, Neglect & Exploitation (ANE)

Potential abuse and neglect indicators analyze historical trends and events, such as choking, a poor emotional state, weight loss, dental trauma, and other factors.

Incident Management Lifecycle Workflow

If an unreported or misreported incident is discovered, Aura can automatically contact providers or individuals for more information or to create a report, thereby closing the loop.

Adverse Conditions & Preventative Care

Adverse conditions may not rise to the level of being reportable, but are very important. They include what’s often referred to as the “fatal 5 or 6.” Aura surfaces all types of adverse conditions with historical context for analysis from trends to root cause.

Provider Performance

Provider improvement and quality assurance and measurement include other tools that compare or rank providers.

Financial Impact

With just a few clicks, users can drill into the financial impact of an entire system or look at costs broken down by an individual person, provider, or even event.

Grievance Systems

Robust analytics look at grievances to prioritize and categorize them, as well as provide contextual information to make informed decisions on next steps.

Person-Centered Planning

With a single click, quickly learn about individuals, including their medical, drug and provider histories, explore relational timelines, connections, and much more.

Opioid/Drug Utilization

Analyze drug and opioid utilization across the system, or by individual usage, or by the drugs themselves. Find patterns and trends for prevention and risk mitigation.

Want to learn more?
Contact us for a demo.

We love meeting with prospective clients and discussing how our products can help solve your specific needs.